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There's High Street Gift Vouchers for the senders of the best anecdotes and jokes -- why not send yours to the Editor now? See end for details. Here is the latest selection...and our thanks go to the senders. |
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Voice and screen
recording Expert advice on how recording systems can make your call centre more productive and keep your agents happy |
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Offshore outsourcing Offshoring has changed and so have the choices. We have advice on how to get it right...and a look at what some countries can offer |
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Telethon Your Red Nose Day photo album - part two is in the next issue Page 1 Page 2 Page 3 Page 4 Page 5 |
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