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News Special: Our detailed report on UK call centres forecasts continuing growth in the number of call centres following the downturn GN Netcom has introduced a new corded headset, Jabra Biz 2400, including a USB version with Bluetooth connectivity
Most holidays still booked by phone, says travel company boss Insurance company to hire 500 more call centre staff
Carnival UK's complete cruise solution reservations team has been named Best Contact Centre Workplace for the third year running TV shopping company gains top call centre award
Mobile telecoms firm starts recruitment drive EDF Energy's director of customer services joined 10 senior managers to install a drainage system at the Rainton Meadows visitor centre
With up to 150 extra keys, this keyboard is designed to cut keystrokes and mouse movements Now that the shell of Vodafone's new call centre in Stoke-on-Trent is nearly complete, half of the fitting out has been done
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