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Surge in
calls means new call centre for windscreen company Faced with a surge in demand, Autoglass sought to increase its number of call centre agents. |
Corporate Telecommunications has extended its range of headsets, marketed under the Agent brand, with four premium models | |
| Described as a first, Plantronics has brought out a £138 unit, IP40n, designed to eliminate the need for IP desk phones or software |
Call centres told how to combat the
Man-in-the-Phone Bank call centres are being targeted in a new type of fraud, called Man-in-the-Phone |
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| GN Netcom will launch two new cordless headsets in the Jabra range in September | Front Cover Promotion | |
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