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New call centre as supermarket challenges the banks In a further move into banking, Tesco has taken a 20-year lease on a seven-story building in Glasgow |
Insurance company replaces forms with phone
calls Instead of completing forms, applicants for Aviva health insurance can now opt for a telephone interview |
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Are
they avoiding your collection calls? People who owe money are less likely to answer the phone - or ring back - if caller ID identifies the caller as a debt collector |
Repair company to hire more agents in
expansion plan More call centre agents are being hired as a company specialising in the repair of household goods rolls out an advertising campaign |
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Who will be the winners? The finalists have been announced for the 2009 North West Contact Centre Awards and the winners will be honoured at a ceremony and dinner on October 15th in Manchester |
Used
car company recruits more ACF car finance, which has eight used car sites across the UK, has started recruiting more agents for its call centre, based at its company HQ on Chester Business Park, Chester |
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After 12 months and £15m, big new call centre for mobile phone company
is set to open The first staff are expected to move into Vodafone's eye catching new call centre building in Stoke-on-Trent next month, following fit-out and furnishing |
Now, hospitals are banned from using 084
numbers Hospitals and doctors are to be banned from using 084 premium rate numbers |
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