| Features Click on the headlines below for more information |
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There's High Street Gift Vouchers for the senders of the best anecdotes and jokes -- why not send yours to the Editor now? See end for details. Here is the latest selection...and our thanks go to the senders. |
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Incentives and motivation Expert advice on how to motivate your agents includes tips on incentive schemes and rewards (it's not only about money) |
Read all of Call Centre Europe as it appeared in our
print edition by clicking the links: Incentives 1 Incentives 2 Incentives 3 |
Advertisement feature Therapy Solutions |
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Pay
and conditions Exclusive: Small salary increase for you, more for others...but call centres are starting to consider increasing staff numbers |
Read all of Call Centre Europe as it appeared in our print
edition by clicking the links: Pay 1 Pay 2 Pay 3 |
Telethon: Children in Need Our seven page picture special shows how you helped the BBC Children in Need appeal
Children in Need 1 |
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