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Graduates flock to call centres...
and most plan to stay, says survey One in three call centre workers is a university graduate, an increase of 10 per cent on last year |
Saga has bought a six-storey office building in Hastings and has begun work on equipping it as a call centre with 800 staff | |
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Pay rise for you and more agents are
on the way, says new study Average pay for call centre managers has increased by nearly three per cent to £36,020, says a new study. |
Supermarket giant opens call centre in
the next move to become a full-service bank The first 500 call centre agents have started taking calls at Tesco Bank's new site on Quorum Business Park, near Newcastle. |
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Move for car call centre Ford's customer call centre has moved about 20 miles to Daventry and is seeking 40 more staff. |
New call centre promises 450 jobs for town Work has begun on a £55m building which will house a 450-strong BT call centre and 500 council staff. |
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Fund to aid home workers beats its
target Call centres are among the industries in the North East to have benefited from a project to create home-based jobs. |
Poor voice quality is driving customers
away, says survey Four out of five consumers report poor voice quality in call centres, says a survey. |
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| News briefs |
Read all of Call Centre
Europe as it appeared in our print edition by clicking the links: News 1 News 2 News 3 News 4 News 5 |
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