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£80m call centre deal for new motor insurance firm

Fifty call centre agents have been trained for a new motor insurance company, Salaam Halal, which adheres to Islamic principles.
TV giant opens another call centre

Sky TV is to open another call centre, employing 350 people, in City Walk, Leeds, early next year.
Nail-biting time for call centre awards finalists

The finalists have been chosen for the 3rd annual North West call
and contact centre awards.
The people you'll see at the big call centre show

Our guide to Call Centre Expo (NEC, Birmingham, September 16th and 17th).
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